Bloomerang API Terms of Service

Effective: June 13, 2023

These Bloomerang API Terms of Service (the "API Terms") describe your rights and responsibilities when accessing our application programming interfaces, software development kits, sample code, command line tools, developer tools and any other related documentation and materials made available by Bloomerang, including, without limitation, through the Bloomerang Product Partner Portal. (Collectively, "APIs"). Please read these terms carefully.

Relationships & Definitions

These API Terms form a binding "Contract" between you and us. "We," "our" and "us" refers to Bloomerang, and "you," and "your," refers to the individual, company, or legal entity that you represent. The Contract does not grant you any right to access or use our SaaS based applications and platform (the "Services"), which will be governed by a separate agreement with us, if applicable.

Definitions:

Application – Your application, to which your developed integration may push or pull data to/from the Bloomerang application.

Integration – The connector (integration) that you have developed to move data between your Application and the Bloomerang Application

Services –     Any Bloomerang application, platform, tools, documentation, or any combination thereof.

The Bloomerang Extended Workforce

We may leverage our employees, those of our corporate affiliates and third-party contractors (the "Bloomerang Extended Workforce") in exercising our rights and performing our obligations under the Contract. We will be responsible for the Bloomerang Extended Workforce’s compliance with our obligations under the Contract.

Access to Our APIs

Applications

Subject to the restrictions below, we grant you a non-exclusive, worldwide, non-transferable (subject to the section titled "Assignment"), limited license to access our APIs only as necessary to develop, test, use and support an application (an "Application" or "App") with the Services. You may charge for your Application; however, you may not sell, rent, lease, sublicense, redistribute, or syndicate access to any of our APIs.

Rules of Use

You must use the APIs only in accordance with this Contract and comply with the Acceptable Use Policy. Further, you will not:

(A) access our APIs in violation of any law or regulation;

(B) access our APIs in any manner that

(i) compromises, breaks, or circumvents any of our technical processes or security measures associated with the Services,

(ii) poses a security vulnerability to customers or users of the Services, or (iii) tests the vulnerability of our systems or networks;

(iii) will adversely impact the operation of the Services for any customers or users;

(C) access our APIs in order to replicate or compete with the Services;

(D) attempt to reverse engineer or otherwise derive source code, trade secrets, or know-how of our APIs or Services; or

(E) attempt to use our APIs in a manner that exceeds rate limits or constitutes excessive or abusive usage.

Transparency & Reporting

If you offer your integration or Application for use by others outside your organization, you must maintain a user agreement and privacy policy for your Application, which is prominently identified or located where users download or access your Application. Your privacy policy must meet applicable legal standards and describe the collection, use, storage and sharing of data in clear, understandable, and accurate terms. You are required to follow applicable legal requirements if the use of your app will result in the international transfer of personal data. You must promptly notify us in writing via email to productpartners@bloomerang.com of any breaches of your user agreement or privacy policy that impact or may impact customers or users of the Services. Please review our Privacy Policy for more information on how we collect and use data relating to the use and performance of our websites and products.

Our Right to Suspend Access and Audit

If we believe that there is a violation of the Contract that can simply be remedied by your modification or update of your integration or Application, we will, in most cases, ask you to take direct action rather than intervene. In such an instance, we may use your name, address, and other contact details to contact you or provide this contact information to any third party that reasonably, in Bloomerang’s sole determination, claims that you do not possess all the necessary intellectual property rights. In some instances, we may directly step in and take what we determine to be appropriate action if you are not responsive, or if we believe there is a credible risk of harm to us, the Services, our customers, or users or any third parties. Bloomerang also reserves a right to audit your integration and/or Application to ensure it does not violate our terms and policies. You agree that you will cooperate with inquiries related to such an audit and provide us with proof that your application complies with our terms and policies.

Ownership and Proprietary Rights

Reservation of Rights

You retain your ownership rights in your Application, and we own and will continue to own our APIs and Services, including all related intellectual property rights therein. All our rights not expressly granted by the Contract are hereby retained.

Providing Feedback

The more suggestions our developers implement, the better our APIs become. If you send us any feedback or suggestions regarding the APIs, there is a chance we will use it, so you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use any such feedback or suggestions for any purpose without any obligation or compensation to you. If we choose not to implement the suggestion, please don’t take it personally. We appreciate it, nonetheless.

Confidentiality

Confidential Information

Each party (“Disclosing Party”) may disclose “Confidential Information” to the other party (“Receiving Party”) in connection with the Contract, which is anything that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure including non-public business, product, technology, and marketing information. If something is labeled “Confidential,” that’s a clear indicator to the Receiving Party that the material is confidential. Notwithstanding the above, Confidential Information does not include information that (a) is or becomes generally available to the public without breach of any obligation owed to the Disclosing Party; (b) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (c) is received from a third party without breach of any obligation owed to the Disclosing Party; or (d) was independently developed by the Receiving Party.

Protection and Use of Confidential Information

The Receiving Party will (a) take at least reasonable measures to prevent the unauthorized disclosure or use of Confidential Information, and limit access to those employees, affiliates and contractors who need to know such information in connection with the Contract; and (b) not use or disclose any Confidential Information of the Disclosing Party for any purpose outside the scope of this Contract. Nothing above will prevent either party from sharing Confidential Information with financial and legal advisors; provided, however, that the advisors are bound to confidentiality obligations at least as restrictive as those in the Contract.

Compelled Access or Disclosure

The Receiving Party may access or disclose Confidential Information of the Disclosing Party if it is required by law; provided, however, that the Receiving Party gives the Disclosing Party prior notice of the compelled access or disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wishes to contest the access or disclosure. If the Receiving Party is compelled by law to access or disclose the Disclosing Party’s Confidential Information, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing access to such Confidential Information as well as the reasonable cost for any support provided in connection with the Disclosing Party seeking a protective order or confidential treatment for the Confidential Information to be produced.

Termination

You may terminate the Contract by discontinuing use of our APIs. We may terminate the Contract with or without cause, and without notice to you. Upon termination of the Contract, all rights and licenses granted to you will terminate immediately. You understand that any APIs that are not made generally available but that are otherwise made available to you are the confidential information of Bloomerang. Upon termination of the Contract, you will promptly destroy copies of any documentation and any other Bloomerang information in your possession or control that was received under the Contract.

Representations; Disclaimer of Warranties

You represent and warrant that you have validly entered into the Contract and have the legal power to do so.

EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, THE APIS AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT WE DO NOT WARRANT THAT THE APIS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Limitation of Liability

IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE CONTRACT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY) EXCEED US$10,000.

IN NO EVENT WILL WE, OR THE BLOOMERANG EXTENDED WORKFORCE, HAVE ANY LIABILITY TO YOU, YOUR CUSTOMERS, OR TO ANY THIRD PARTY FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT YOU, YOU CUSTOMERS, OR THE THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

The limitations under this "Limitation of Liability" section apply with respect to all legal theories, whether in contract, tort or otherwise, and to the extent permitted by law. The provisions of this "Limitation of Liability" section allocate the risks under the Contract between the parties, and the parties have relied on these limitations in determining whether to enter into the Contract.

Your Indemnification of Us

You will defend us and the members of the Bloomerang Extended Workforce (collectively, the "Bloomerang Indemnified Parties") from and against any and all third party claims, actions, suits, proceedings, and demands arising from or related to your violation of the Contract or your violation of your user agreement or privacy policy (a "Claim Against Us"), and will indemnify the Bloomerang Indemnified Parties for all reasonable attorney’s fees incurred and damages and other costs finally awarded against a Bloomerang Indemnified Party in connection with or as a result of, and for amounts paid by a Bloomerang Indemnified Party under a settlement you approve of in connection with, a Claim Against Us. We must provide you with prompt written notice of any Claim Against Us and allow you the right to assume the exclusive defense and control and cooperate with any reasonable requests assisting your defense and settlement of such matter. This section states your sole liability with respect to, and the Bloomerang Indemnified Parties’ exclusive remedy against you for, any Claim Against Us.

Limitations on Indemnifications

Notwithstanding anything contained in the preceding section, (a) we will always be free to choose our own counsel if we pay for the cost of such counsel; and (b) no settlement may be entered into by you, without our express written consent (such consent not to be unreasonably withheld), if: (i) the third party asserting the claim is a government agency, (ii) the settlement arguably involves the making of admissions, (iii) the settlement does not include a full release of liability, or (iv) the settlement includes terms other than a full release of liability and the payment of money.

Survival

The sections titled "Our Rights to Suspend Access and Audit," "Ownership & Proprietary Rights," “Confidentiality,” "Termination," "Representations; Disclaimer of Warranties," "Limitation of Liability," "Your Indemnification of Us," "Limitations on Indemnifications," and "Survival," as well as all the provisions under the general heading "General Provisions," will survive any termination or expiration of the Contract.

General Provisions

Publicity

You grant us the right to use your company name and logo as a reference for marketing or promotional purposes on our website and in other public or private communications with our existing or potential developers and customers, subject to your standard trademark usage guidelines as provided to us from time-to-time.

Force Majeure

Neither we nor you will be liable by reason of any failure or delay in the performance of its obligations caused by events beyond the reasonable control of a party, which may include denial-of-service attacks, a failure by a third-party hosting provider or utility provider, strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.

Relationship of the Parties; No Third-Party Beneficiaries

The parties are independent contractors. The Contract does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. There are no third-party beneficiaries to the Contract.

Notifications via Email

Except as otherwise set forth herein, all notices under the Contract will be made via email. Notices to Bloomerang will be sent to productpartners@bloomerang.com. Notices will be deemed to have been duly given the day after they are sent.

Export Controls & Sanctions

Applications made available on the Bloomerang platform may be subject to United States’ and other jurisdictions’ export control and sanctions laws and regulations. You agree to comply strictly with all such export control and sanctions laws and regulations that apply to your distribution or use of the APIs and Applications.

Modifications to our APIs

Bloomerang is still evolving, and so we require the flexibility to occasionally make changes to our APIs, including backwards incompatible changes. We will try to give notice of these changes, but you should consider viewing our changelogs for updates. Also, parts of our APIs may be undocumented, including certain methods, events, and properties. Given that these undocumented aspects of our APIs may change at any time, you should not rely on their behaviors.

Modifications to the Contract

As our business evolves, we may change these API Terms and the other components of the Contract. If we make a material change to the Contract, we will provide you with reasonable notice prior to the change taking effect by emailing the email address associated with your account. You can review the most current version of the API Terms at any time by visiting this page and by visiting the most current versions of the other pages that are referenced in the Contract. The materially revised Contract will become effective on the date set forth in our notice, and all other changes will become effective upon posting of the change. If you, or your customers, access our APIs after the effective date, that access will constitute your acceptance of any revised terms and conditions.

Waiver

No failure or delay by either party in exercising any right under the Contract will constitute a waiver of that right. No waiver under the Contract will be effective unless made in writing and signed by an authorized representative of the party being deemed to have granted the waiver.

Severability

The Contract will be enforced to the fullest extent permitted under applicable law. If any provision of the Contract is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the Contract will remain in effect.

Assignment

Neither party may assign or delegate any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, either party may assign the Contract in its entirety, without consent of the other party, to a corporate affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all its assets. Any purported assignment in violation of this section is void. A party’s sole remedy for any purported assignment by the other party in breach of this section will be, at the non-assigning party’s election, termination of the Contract upon written notice to the assigning party. Subject to the foregoing, the Contract will bind and inure to the benefit of the parties, their respective successors and permitted assigns.

Governing Law

The Contract, and any disputes arising out of or related hereto, will be governed exclusively by the laws of Indiana, without regard to conflicts of laws rules or the United Nations Convention on the International Sale of Goods. The courts located in the venue above will have exclusive jurisdiction to adjudicate any dispute arising out of or relating to the Contract or its formation, interpretation, or enforcement. Each party hereby consents and submits to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to the Contract. In any action or proceeding to enforce rights under the Contract, the prevailing party will be entitled to recover its reasonable costs and attorney’s fees.

Entire Agreement

The Contract, including these API Terms constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter. To the extent of any conflict or inconsistency between the provisions in these API Terms and any other documents or pages referenced in these API Terms, the following order of precedence will apply: (A) the API Terms, (B) any other documents or pages referenced in the Contract.